COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Technical501192-01: TechFix Episode 1: Inside the Mack Pioneer™ – Vehicle Modes, Key Behavior, and Battery Saver Fixes That Matter

TechFix Episode 1: Inside the Mack Pioneer™ – Vehicle Modes, Key Behavior, and Battery Saver Fixes That Matter

Episode 1 explains Proactive Engine Restart and related remote-start functions. It shows when and how the system activates, the key and fob requirements, and the conditions that must be met for it to work. You’ll also see common reasons it won’t engage and how to troubleshoot them quickly.

Training type: Video

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Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.