Uptime Traffic Report Dashboard
This short course introduces you to the Uptime Traffic Report, your one-stop shop for dealer service performance information. This dashboard allows dealer management to get a snapshot of service performance based on tracked data and provides a tool for identifying improvement opportunities.
Upon completion of this course, learners will be able to:
- Identify the main elements that contribute to customer satisfaction
- Navigate the dashboard
- Use the dashboard to identify areas in need of performance improvement
Training type: OLT
Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.