Mack Mack


Service500518: Uptime Traffic Report Dashboard

Uptime Traffic Report Dashboard

This short course introduces you to the Uptime Traffic Report, your one-stop shop for dealer service performance information. This dashboard allows dealer management to get a snapshot of service performance based on tracked data and provides a tool for identifying improvement opportunities.

Upon completion of this course, learners will be able to:

  • Identify the main elements that contribute to customer satisfaction
  • Navigate the dashboard
  • Use the dashboard to identify areas in need of performance improvement

Training type: OLT

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.