Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500624: Used Truck Sales Professional Training

Used Truck Sales Professional Training

This 3-day instructor-led course introduces the Used Truck Sales Process and incorporates pre-requisite product and industry knowledge in an application based training. Participants will apply previously learned concepts as they learn the Used Truck Sales Process in “on-the-job” situational activities.

Training type: In-person

Cost: See Navigator

Training days: 3

Test-out: No

Prerequisites: Successful completion of the Mack Used Truck Sales Professional curriculum

Learners who have successfully completed the Used Truck Sales professional level will automatically be assigned this instructor-led course in Navigator within 48 hours. Please note: this assignment does not register you for the course. You will receive an email instructing you to select a session date and register for the course.

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.