Mack Mack


Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500880: MD Electric Sales Process In-person Training

MD Electric Sales Process In-person Training

Registration in EV curricula is strictly limited to individuals who have completed all prerequisites.

The Mack Medium Duty Electric Sales Process is an instructor-led, three-day course designed to prepare experienced diesel truck sales professionals with the knowledge and skills they need to sell the full solution in support of MD electric trucks. The course focuses on how selling the electric trucks solution differs from selling diesel trucks and is not intended to teach basic sales skills. Participants learn about the changes that are spurring customers to buy EVs, the “right” applications and routes for electric trucks, potential incentives available for customers, how to connect customers with expertise on charging solutions, how Uptime Services and the Ultra service agreement protect a customer’s investment, and how to prospect for customers that are well-suited to EVs. This course is highly interactive, with activities and role-play throughout. By the end of the workshop, each participant has built a sales plan for a real-world EV customer.

Training Type: In-person

Cost: See Navigator

Training days: 3

Test-out: No

No-show and late cancellation fees apply. See Navigator for details.


Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.


Reach out to the Mack Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.