Mack Mack


Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

EV500725: Mack LR Battery Electric Sales Process

Mack LR Battery Electric Sales Process

Registration in EV curricula and participation in EV training is strictly limited to individuals who have completed all prerequisites.

The Mack LR Battery Electric Sales Process is an instructor-led, three-day course designed to prepare experienced diesel truck sales professionals with the knowledge and skills they need to sell the full solution in support of LR electric trucks. The course focuses on how selling the electric trucks solution differs from selling diesel trucks and is not intended to teach basic sales skills. Participants learn about the changes that are spurring customers to buy EVs, the “right” applications and routes for electric trucks, potential incentives available for customers, how to connect customers with expertise on charging solutions, how Uptime Services and the Ultra service agreement protect a customer’s investment, and how to prospect for customers that are well-suited to EVs. This course is highly interactive, with activities and role-play throughout. By the end of the workshop, each participant has built a sales plan for a real-world EV customer. 

Training type: In-person

Cost: See Navigator

Training days: 3

Test-out: No


500642: LR Electric Introduction

500643: LR Electric Product

500644 LR Battery Electric Vehicle (BEV) Safety Training Basics

500722: Mack Ultra Service Agreement

500723: Mack Electromobility Charging Infrastructure

500724: Mack LR Total Cost of Ownership

501785: Mack New Vehicle Sales Professional ILT

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.


Reach out to the Mack Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.